Politique de remboursement
Thank you for choosing Fortunato Style. As you engage in your shopping experience with us, please take a moment to familiarize yourself with our return policy.
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All Sales Are Final: Once you've made a purchase with Fortunato, all sales are considered final. We do not offer refunds, or credits on any products after the sale has been completed. However if we have shipped the wrong Size(s) to you, we will gladly handle that exchange for you. Buyer exchanges may happen in some circumstances, for another size.
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Product Descriptions: We take great care in providing accurate product descriptions, images, and sizing charts on our platform. It's the responsibility of the customer to review these details before making a purchase. If you have any questions about an item, please contact us prior to purchasing.
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Quality Concerns: At Fortunato, we are committed to delivering quality products. If you believe you've received a product with a manufacturing defect, please reach out to us at sales@fortunatostyle.store detailing the issue. We'll review each case on an individual basis and determine the best course of action.
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Assistance Required: While we do not accept returns, we are always here to assist you. If you encounter any problems or have any queries, please email us at sales@fortunatostyle.store. Our dedicated team will help you and provide guidance.
Chargebacks
Customers must contact us first at sales@fortunatostyle.store before filing a chargeback. Unauthorized or abusive chargebacks may result in account restrictions.
By completing a purchase with Fortunato, you acknowledge and agree to this No Return & All Sales Final Policy. We genuinely appreciate your business!